1. Delivery time is normally around eight to ten weeks, but can vary according to work load and how complicated the piece is. I can give an accurate estimate at the time of ordering.

 

2. Timber is of course a natural product and so each board has unique figuring and colour variations. This is all part of the individual character of timber and not a fault.

 
3. Measurements of standard products are approximate and may vary slightly.
 
4. Standard products are to be paid for by cheque in full when ordering. A non refundable deposit of approximately half the total value is payable when ordering a bespoke commissioned item, the remainder is payable when the completed item is delivered to you. Ownership of the goods remains with the vendor until full payment is made.
 
5. Items will be despatched on notification to you that they are complete. In many cases I will make suitable arrangements with you and deliver the item to you myself.
 
6. Any damage to the product must be notified within 24 hours of receipt and photographic proof provided.
 
7. All prices are exclusive of delivery and crating if required.
 
8. Payment from abroad to be paid by electronic transfer in English Sterling.